Pavilion lauded for neural network software and customer service
Pavilion was the only control and optimization software solutions company selected to receive the exceptional customer service award -- the highest honor given. Control Magazine reaches 72,000 process control and instrumentation end users in the process industries.
"Customer satisfaction is Pavilion's number one priority and guides us in all that we do," said Pavilion's president and CEO, Pete Perialas. "This award underscores the fact that we truly understand our customers' needs, deliver on-time and under budget, and offer valuable and tangible results."
The win marks the fourth consecutive year that Pavilion has dominated the neural network software category. Survey respondents were asked for the single most important supplier in each of the more than 60 product categories. In past years, Pavilion has placed ahead of companies such as Aspen Technologies, Fisher-Rosemount Systems and Gensym.
Neural networks are a type of non-linear modeling technique that mimics thought processes of the human mind. Pavilion's neural network-based solution, Process Perfecter(R), allows companies to model multiple processes simultaneously and prescribe the best course of action. With Pavilion's solutions, many Fortune 500 companies improve production, reduce costs and realize millions of dollars in value.
About Control Magazine
Founded in 1988, Control Magazine reaches 72,000 readers in the $15 billion North American market for process instrumentation and controls. The Control Magazine 2001 Reader's Choice Awards included 600 responses of the 5,000 representative readers surveyed. For more information on the ninth annual survey, visit the Web site at www.controlmag.com.
About Pavilion Technologies
Pavilion Technologies Inc. is a leading provider of enterprise-wide optimization solutions. Established in 1991, the privately held corporation has offices in the U.S., Japan and Belgium and has successfully implemented over 1,700 solutions world-wide. Pavilion's engineering and consulting expertise coupled with its patented, cutting edge technology provide turnkey solutions that enable Pavilion customers to yield multi-million dollar bottom-line benefits annually. For more information visit the Pavilion Web site at www.pavtech.com.
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