In August of 2010, both dry ice factories in Moscow, Russia were shut down for an unplanned technical upgrade. At the same time the weather in the region was unusually hot (40°C, 104°F) which placed a higher than normal demand for dry ice to keep frozen shipments within the required temperature range.
Marken developed and implemented a contingency plan involving the placement of several large Thermo-containers in strategic locations in Moscow. Then, Marken obtained and imported large quantities of dry ice to Moscow, ensuring that all local collections were carried out on schedule. Not only was Marken able to handle all of its customer’s needs, but the company was approached by numerous other organizations in order to arrange for the collection and delivery of their frozen samples since other couriers had no short-term solutions.